Skip to main content

Knowing when it's time to move on or When doing things right isn't good enough

I've been thinking about another conversation I had with Rick Ashton. Again, Rick and his staff did a lot of ground-breaking and transformative work at Denver Public. Not only was there a sharp focus on customer service, but Schlessman was the first "bookstore-style" library in Colorado, a model that got a lot of attention from other library directors, and greatly informed our own library's subsequent experimentation. Denver was the first library in the neighborhood to adopt self-check in a big way, and it was a big help after a couple of disastrous funding cuts.

Rick did a lot of things right politically. But there came a moment when it was obvious that, for a variety of reasons, he was not going to be able to restore that funding. And so he did something difficult and right in a different way: he left.

I think back to my own career, and the merging of the Greeley Public Library with the Weld Library District (now the High Plains Library District). It was a very painful move for me and my family: I essentially made my independent city library a branch of the district, and fired myself to make the budget balance. But I have no doubt that it was the right thing, simplifying and strengthening a system of sane funding.

Probably because I was raised on an intense diet of superhero comics, I have always striven to do right. But the difference between the real world and the world of comics (at least, back in the 50s) is that sometimes, you can do right, and it doesn't work. Then it's time for somebody else to take a shot at it.

Last year, our community ran a model campaign to increase library funding, quite well done overall. And it failed. We'll try again, because the institution needs that solution if it is to continue to thrive. It's possible we'll fail again, and it's possible that that wouldn't be my fault.

But there are moments when the director has to conclude: hmm, maybe the institution needs somebody else to pull this off. Then, the director has to find a way, without grandstanding, without breast-beating, to fulfill the job: make it possible for the institution to succeed, even if it means its time for a new director.

Comments

Popular posts from this blog

Uncle Bobby's Wedding

Recently, a library patron challenged (urged a reconsideration of the ownership or placement of) a book called "Uncle Bobby's Wedding." Honestly, I hadn't even heard of it until that complaint. But I did read the book, and responded to the patron, who challenged the item through email and requested that I respond online (not via snail-mail) about her concerns. I suspect the book will get a lot of challenges in 2008-2009. So I offer my response, purging the patron's name, for other librarians. Uncle Bobby's wedding June 27, 2008 Dear Ms. Patron: Thank you for working with my assistant to allow me to fit your concerns about “Uncle Bobby's Wedding,” by Sarah S. Brannen, into our “reconsideration” process. I have been assured that you have received and viewed our relevant policies: the Library Bill of Rights, the Freedom to Read, Free Access to Libraries for Minors, the Freedom to View, and our Reconsideration Policy. The intent of providing all tha...

Installing Linux on a 2011 Macbook Pro

I had two MacBook Pros, both 13" models from late 2011. One had 4 gigs of RAM, and the other 8. Both of them were intolerably slow. In the first case, I wound up installing CleanMyMac , which did arcane things to various files, and put up alerts to warn me about disappearing memory. But it made the machine useable again, albeit not exactly speedy. I changed some habits: Safari as browser rather than Firefox or Chrome. I tried to keep tabs down to four or five. The second Mac had bigger problems. Its charger was shot, but even with that replaced, the battery tapped out at 75%. More importantly, the whole disk had been wiped, which meant that it wouldn't boot. Recently, I had downloaded a couple of Linux distributions ("distros") on USB drives. Elementary OS 5.1 (Hera) was reputed to be a lightweight, beautiful distro that shared some aesthetics with the Mac OS. So I thought I'd give it a try. Ahead of time, I tried to read up on how difficult it might be to...

What Is Leadership?

My partner and I just finished co-teaching a leadership institute for librarians in the Western States. But I keep thinking about it. Some people, I know, think leadership is all about power. But I always wonder: power to do what? To make or to break? Over my 40-odd years of administrative experience — and some of them have been very odd indeed — I’ve boiled my idea of leadership down to three things. Know thyself . That is, have a relatively clear-eyed assessment of your strengths. Build on those strengths. But also learn how to recognize in other people the strengths that you do not have. Play well with others . Leadership begins with listening and paying attention. Then it moves into emotional intelligence — the ability to read and respond appropriately to human communication. The good news is that emotional intelligence is a skill set. It can be learned. The bad news is that a lot of people don’t bother. Make it better . There’s no point in leadership that makes things worse. Good ...