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Showing posts with the label executive coaching

Caring for our leaders

One day I was visited by a gentlemen who worked for a non-profit in the Midwest. His organization had formed to address a recurrent problem. The pattern looked like this: A fantastic new leader showed up in the community. That meant the community was able to recruit good leaders! The new leader hit the ground running, quickly forming key connections, and tackling significant issues. The new leader, responding well to early challenges, became the go-to person for other challenges. Slowly, the new leader's plate got full. Then over-full. Then way over-full. Then the leader burned out. Maybe there was a half-hearted attempt to get away for a while--a vacation, a sabbatical. But more often, he or she just imploded. There were substance abuse issues, broken relationships, or some kind of community scandal. But the root problem wasn't any of those things. The problem was that the community saved up all their problems for the new person, then kept piling them on until something broke....

Interview techniques that work

I have been working over the past year and a half with several folks, mostly new library directors, as a coach. One of my clients just hired a key person for her team, and was curious enough about a hiring technique I have used in the past to give it a try herself. Mostly, this is a version of the "assessment center" technique known as the "leaderless discussion." (You can find out more about the assessment center here .) The core idea is very simple. First, know what you're looking for - at least in the sense of demonstrable skills. Second, create a scenario or exercise in which that skill must be demonstrated. In the case of many leadership positions, a leaderless panel discussion, large enough to promote real interaction (at least five people) and around some relevant job topics, is a rich source for observational data. Third, have multiple observers, who have been coached about how to observe people's communication behaviors (I give them a chart ...

New rhythms, new mistakes

First, I want to thank my good friend and colleague Claudine Perrault for letting me have a mountain retreat for 5 days to work on my book. She and her daughter were vacationing, and Estes Park (where Claudine is library director) is one of the most beautiful spots on the planet. I wound up writing a little over 8,000 words, which was mostly one full chapter. But I also had a chance to think about the whole structure and audience of it. I returned to three things: first, I'm stepping in to fill out Kari May's term as Past-President of the Colorado Association of Libraries . Kari is moving to Utah to become the Assistant Director of the state library there, overseeing Continuing Education and certification. Past-president is the best job of all. CAL seems to be recovering from its recession challenges, and there's a lot of energy in the group. As part of my position, it seems I'm also to be chair of the Colorado Library Educational Foundation or CLEF. Stay tuned for mo...