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Emacs and org-mode

I am a long time fan of mind maps and outliners. Recently, I've spent a few hours messing around with one of the oldest text editors of all: Emacs . It goes back to the 1970s. Over time, the editor was "extended," so that it now has over 2,000 commands, and has "modes" that let you program in various software languages, read newsgroups, send email, create websites, and on and on. But the mode that interests me most is an outliner called org-mode (for "organization," I guess). In addition to powerful commands for creating outlines that can be expanded, collapsed, moved, and instantly exported (to pdf, html, odt, and more), org-mode also supports an almost overwhelming array of text editing and planning options (to dos, due dates, etc.). Way back in 1982 I bought my first computer, a Kaypro II, running CP/M and a "Perfect" package of software. Perfect Writer was, it turns out, a subset of Emacs. So looking at it again, I find that my fingers ...

Odilo: A Contender

Introduction Some months back I did a webinar on Odilo , an automation vendor (including an ILS, discovery, ebook acquisitions, hosting and delivery) with its roots in Spain. It has been present and growing in North America since 2012. I’d like to revisit the company, because I think it offers some compelling advantages to some of the offerings in today’s market. Indeed, that market, with very few exceptions, has been stagnant in some important and disturbing ways. Where we are in 2015 The fundamental issues of libraries and ebooks haven’t changed much since 2010: the Big Five and a few distributors still dominate the market, and their pricing and licensing models (lack of ownership, loss of discount, poor integration) have made libraries all but inept in this new space. We buy fewer books just as the number of new volumes (especially outside the Big Five) is skyrocketing. Random House prices for many new titles - now reliably at 6-8 times greater than consumer - erode...

Brand management audits: align your story with your strategy

After I left Douglas County, I teamed up with David Starck, one of my former Board members. He's also a gifted graphic designer. He approached me with a business proposition: he'd noticed that a lot of libraries were distinctly amateur in their approach to "managing their brand." Suppose we were to offer an audit service? We could come in, review all their collateral (those advertising items that even in the digital age libraries generate by the ton), take a tour through their buildings, then review their long range plans. We would try to answer the question: have you aligned your story (the way you present yourself to your community) with your strategy? Reviewing the collateral is enlightening. It's amazing how often just these three things, the library envelope, the library stationary, and the library card itself, have different fonts and spacing, different logos (or the coloring of the logo), and sometimes even different library names. One of the foundations ...

When patrons misbehave: 10 guidelines

One of the surprisingly popular talks I've been giving (most recently, this morning in Rapid City SD) is about public library policies. I don't focus on particular wording, or even a checklist (although such checklists do exist, like this excellent one from the Colorado State Library). Instead, I focus on the general orientation that boards and staff should take when confronted with the inevitable issue of patrons behaving badly. Although it will come as a surprise to some, the best response to trouble isn't always to create a new policy so that stern librarians can ensure it never happens again. I propose a set of guidelines, instead. They are: Begin with general policy guidelines. Start with ALA's Library Bill of Rights , one of our clearest statements of professional purpose. Use your best judgment. No matter how thorough your policies may be, there will be surprises. Remember the mission and values of the institution, and do your best. Presume innocence and g...

Six trends

I've been doing a talk for a while now about what I believe to be the five transformative trends most deeply affecting libraries today. But after each talk, I pick up a lot of insights from the audiences. After my last talk (for NEFLIN, in Jacksonville FL), I realized that I now think there are SIX trends. And I have begun to think of them as a movement from one thing to another. So it looks something like this: EMERGENT LITERACY ==> from book desert  to book abundance DIGITAL PUBLISHING ==> from gatekeeper  to gardener COMMUNITY REFERENCE ==> from embedded librarian to community leader SELF-DIRECTED, COLLABORATIVE LEARNING CENTER ==> from consumer  to creator GENERATIONAL TURNOVER ==> from Boomer to Millennial ADVOCACY ==> from head  to heart Literacy. That is, given what we have learned about the importance of early literacy, there's no excuse not to push more books in the homes of children between the ages of 0-5. And we can track th...

the Wisdom Within These Walls

Recently, I read the galley proof of my friend Anne McGhee's book The Wisdom Within These Walls . You can pick it up from Amazon here . I happen to have been around when Annie first started gathering the stories that form the core of the book - interviews with real people in the area. She found some incredible people. One woman was a police dispatcher in Dallas, and on duty the day Jack Ruby shot Lee Harvey Oswald. One man actually helped get us to the moon. Another tells the heartbreaking story of the Pacific theater in WWII. Back then, Annie turned the interviews into brief, very powerful monologues. Then, she put together a readers theater group to perform them. These "plays" remain some of the most moving moments of my life. But she has continued to think about these stories, and her book is about just what wisdom means. Her definition is a gem: " Wisdom is our capacity to take in the experience of life, infuse it with intention, and return it to the world ...

Diversity in libraries

A decade ago now, one of my libraries opened a teen area. The manager of the branch (Greg Mickells, now the director of the Madison WI Public Library), had an idea. Why not hire teens as staff - not just as shelvers, but to staff the service desk, answer questions, assist in collection purchasing, and generally have parity with the adults? I admit I was a little dubious. But I went along. It was a staggering success - and not just because we hired some very bright young people who took their positions seriously and did a fine job. More to the point: some 10 years later, they all came back. As librarians. I've been thinking lately about our failure as a profession to reflect the growing diversity of our society. The problem, I think, is that we pounce on candidates who have already run the MLIS (Master's of Library and Information Science) gauntlet. It's too late. If we really want to pull more diverse candidates into the pool, we have to get them while they're sti...