Skip to main content

Barriers to support: it's all on the web

Recently, a colleague showed me an editorial in a small local newspaper that demanded the immediate resignation of both the director (my colleague) and her board. The reasons weren't exactly clear; it had something to do with her actually quite astute decision to snap up some property at foreclosure prices for a desperately needed library.

This week, there was a letter to the editor here in Douglas County, protesting the direction of our own library.

Of course, people voicing their objections to public decisions of any kind is a First Amendment right. I quite enjoy it myself.

But my interest is this. OCLC identified in its study ("From Awareness to Funding") a perception that is an "obstacle to support:" the idea that "the web has it all." Generally, OCLC concluded that you can't change people's mind about this one, so don't waste your time. But I think that misperception is quite broad these days, and may need special marketing attention.

People -- the general public -- seem to hold two persistent ideas about libraries, both of them, I suspect, created and perpetuated by librarians. First, we are the hallowed hall where old books go to die. Preservers of the past, musty museums of the word. Second, we are information providers, now superseded by Google.

And of course, there is some truth to both of those. We are preservers of the past -- but (a) not everything is worthy of preservation and (b) library space is not infinite. We are also providers of information, providing access to knowledge. But we are not the only such providers. And more to the point: neither of these seems to secure sufficient support from the public to be sustainable as a primary institutional focus.

Ultimately, though, we are something deeper. We are advocates for literacy. That means several things:

* a focus on early or emergent literacy -- live storytelling, finger plays, music, an abundance of picture books.

* the savvy merchandising of library materials. Surely one measure of community literacy is the sheer number of books in people's homes. The more the merrier.

* introducer and access provider to emerging technologies. An example from the past decade about our value in this arena: Where do you go, in the United States (and many western nations) when you're on the road and need to send email? Maybe an Internet cafe. But probably a library. We bridge the digital divide.

* the third place, or maybe the "second home." There are many rich virtual communities. But it remains the truth that we, human beings, are wired for physical community. The library has a continuing role to play as neutral and common ground, public space in which free inquiry, lifelong learning, and simply hanging out with each other are not just allowed, but encouraged.

A second interesting thing is contrasting public education and public libraries. There are ways they are similar -- both are about the exploration of the world of ideas, about the quest for knowledge and wisdom. But there are differences; another colleague says education is about teaching, and libraries are about learning. That is, public education is about the communication of someone else's idea of curriculum. Public libraries are about self-directed learning. Both are probably needed. But they are not the same thing. And we probably shouldn't talk about them quite the same way.

Comments

Anonymous said…
My question is always a rhetorical one: "If everything is on the web, why do I spend so much time in an academic library?"
Monica Dian said…
Very timely. Our Internet Fundamental & Design Class (MLIS) just discussed the future of technology and libraries. Most agreed there are many changes that need to happen for libraries which revolve around marketing and the peoples' perceptions of the public library resources. We pretty much came to the conclusion that social community settings might be the way to go...
Jamie said…
Mark: ok, why DO you?

Mrs. Steffer: I took a gander at your blog. Thanks for the kind words there. I think our mission extends beyond being a community hub, although I certainly think that's part of it. We need a succinct summary to the question: so what is the purpose of the public library in our society? Answer (I believe): we are passionate advocates for literacy and lifelong learning.
Anonymous said…
Ha! You called me on it. Because the research and reference librarians are helpful in tracking down difficult information, the space is often quiet and free of distraction, and the Internet is lacking rather vital sources for my research. Contrary to popular belief, no, Google hasn't digitized every book and every piece of microfilm.

Popular posts from this blog

Uncle Bobby's Wedding

Recently, a library patron challenged (urged a reconsideration of the ownership or placement of) a book called "Uncle Bobby's Wedding." Honestly, I hadn't even heard of it until that complaint. But I did read the book, and responded to the patron, who challenged the item through email and requested that I respond online (not via snail-mail) about her concerns. I suspect the book will get a lot of challenges in 2008-2009. So I offer my response, purging the patron's name, for other librarians. Uncle Bobby's wedding June 27, 2008 Dear Ms. Patron: Thank you for working with my assistant to allow me to fit your concerns about “Uncle Bobby's Wedding,” by Sarah S. Brannen, into our “reconsideration” process. I have been assured that you have received and viewed our relevant policies: the Library Bill of Rights, the Freedom to Read, Free Access to Libraries for Minors, the Freedom to View, and our Reconsideration Policy. The intent of providing all tha

Installing Linux on a 2011 Macbook Pro

I had two MacBook Pros, both 13" models from late 2011. One had 4 gigs of RAM, and the other 8. Both of them were intolerably slow. In the first case, I wound up installing CleanMyMac , which did arcane things to various files, and put up alerts to warn me about disappearing memory. But it made the machine useable again, albeit not exactly speedy. I changed some habits: Safari as browser rather than Firefox or Chrome. I tried to keep tabs down to four or five. The second Mac had bigger problems. Its charger was shot, but even with that replaced, the battery tapped out at 75%. More importantly, the whole disk had been wiped, which meant that it wouldn't boot. Recently, I had downloaded a couple of Linux distributions ("distros") on USB drives. Elementary OS 5.1 (Hera) was reputed to be a lightweight, beautiful distro that shared some aesthetics with the Mac OS. So I thought I'd give it a try. Ahead of time, I tried to read up on how difficult it might be to

The enemies of literature

Every year, apologists for the restriction of reading stumble over themselves to "mock" Banned Books Week. Walther (Oct 1, 2023's " The Enemies of Literature ") upholds the grand tradition. Complaints about banning, the argument goes, are simply false. Walther writes, "In zero cases since the advent of Banned Books Week has a local or state ordinance been passed in this country that forbids the sale or general possession of any of the books in question." Yet Texas HB 900 was passed on June 13 of this year. It requires book vendors to assign ratings to books based only on the presence of depictions or references to sex. If a book is "sexually explicit" and has no direct connection to required curriculum, it must be pulled from the school. (One wonders what happens to the Bible, and its story of Lot's daughters, first offered by their father for gang rape, and whom he later sleeps with.) In Arkansas, legislation stated that school and pu