A nice article here about CLiC's wonderful project. This Monday, we had about four people per hour coming to the reference desk asking for help with their new ebook readers. Thanks to the eDiscover the Classics project, and the wonderful how to guides posted by our staff here, we were able to help them. We have more to do in this area, but I believe it was vital for the library to appear ready to help our patrons with this new technology - or risk losing them altogether.
Recently, a library patron challenged (urged a reconsideration of the ownership or placement of) a book called "Uncle Bobby's Wedding." Honestly, I hadn't even heard of it until that complaint. But I did read the book, and responded to the patron, who challenged the item through email and requested that I respond online (not via snail-mail) about her concerns. I suspect the book will get a lot of challenges in 2008-2009. So I offer my response, purging the patron's name, for other librarians. Uncle Bobby's wedding June 27, 2008 Dear Ms. Patron: Thank you for working with my assistant to allow me to fit your concerns about “Uncle Bobby's Wedding,” by Sarah S. Brannen, into our “reconsideration” process. I have been assured that you have received and viewed our relevant policies: the Library Bill of Rights, the Freedom to Read, Free Access to Libraries for Minors, the Freedom to View, and our Reconsideration Policy. The intent of providing all tha...
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